1. What is your policy on animal testing?
Okana do not test on animals and do not ask others to do so.
2. Who formulates your products?
All of Okana formulations are made by our in-house team of bio-chemists and materials-chemists in our own lab.
3. Who manufactures your products?
All of Okana products are manufactured in house as per order basis. All orders are produced fresh, handmade in small batches to maintain freshness and its quality.
4. Do you avoid controversial or harmful ingredients in your formulations?
At Okana, we like to treat our skincare products the same way you like to treat your food. i.e. all Okana products are free of parabens, sulphates, mineral oil, methylchloroisothiazolinone, methylisothiazolinone, animal oils, coal tar dyes, formaldehyde, mercury, oxybenzone. Our promise to you, If you can not put in your mouth, we will not include it in our product. If you have questions about any ingredient that we use, please reach out to us here and we will provide a response.
5. Are Your Products Vegan?
Yes all of them. We genuienly believe in animal welfare and being environmental friendly. We do not test our products on animals, nor use their by-product as our ingredient.
6. Are your products Suitable for Pregnant or Breastfeeding Women?
Yes absolutely. We will never use any questionable ingredient that can harm your body in long-term. All our products are made from 100% natural edible ingredients.
7. How Do I Store Your Products?
We recommend storing all of our products in a cool dry place away from direct sunlight. Refrigerating our products will not enhance their longevity. We suggest using all products from Okana within 6 months.
8. What is the Expiry Date of Your Products?
The shelf life of our products is 12 month, but we generally suggest using any products from Okana within 6 months of opening. This ensures the freshness and quality of our ingrdients.
9. Can You Recommend Products for My Skin Concerns?
Of course, we would love to help! You can submit an inquiry on our contact page and be sure to let us know what products you’re currently interested in, your primary skin concerns, and your currently daily regimen (if you have one).
10. Can You Send Me Samples?
We currently have no sample sizes, but we are working on it! Stay tuned for future opportunities to sample our products ❤.