Story

When I started my journey to natural beauty, I had no idea I would end up here – creating natural and effective skincare for all women to enjoy.

I used to spend far too long in the skincare section of the supermarket searching for something to help me with my skin problems. I’m very conscious of what I put on my skin so it needed to be natural. You almost need a chemistry degree to understand the long list of ingredients on some products! How could I trust a product that I did not understand?

I began doing my research and soon found that even beauty and skincare ranges that loosely call themselves ‘natural’ are packed full of questionable ingredients. Even fragrance, something that is so personal, and inherent to most skincare and beauty products, is often highly-sensitising, causing allergic reactions, redness or swelling. In the past I have switched from one skincare brand to another without any long term results. I was ruining my skin’s pH level by using so many different products. The problem worsened after my pregnancy. The skin issues I’d suffered all my life increased. I always had problematic skin. It was oily, very hormonal and I suffered from persistent breakout. After my pregnancy, for some reason or due to hormonal change, my skin issues grew threefold. It had become unbearable and I was desperate to find a solution.

I was losing hope until my mum suggested I try the homemade approach - ditching off-the-shelf chemical-based products for 100% natural food-based ingredients. It turns out the answer to all my problems was creating a skincare with my own hands, in my own kitchen using fresh quality ingredients.

I read lot of articles and forums on the internet and I researched the ingredients that provided the most nutrients and vitamins for the skin. Based on these, the moisturisers and scrubs I developed at home contained the bare minimum of raw food ingredients, but in much higher concentrations, which meant they were more effective in providing nourishment for a healthier skin. And perhaps more importantly, I trusted the ingredients and knew what I was putting on my skin was safe. I learned early on that for healthy skin, I needed to treat my skincare the same way I treated my food – made from fresh, quality, edible ingredients and using only ingredients that my skin needs and nothing else.

Once I started using my own freshly made skincare, I couldn’t bear the thought of going back to off-the-shelf cookie-cutter formulations. Within a month, my skin had calmed down and for the first time I felt confident and happy in my skin. It was quite literally astounding. The results I saw on my skin inspired me to create Okana.

I set out to develop a 100% natural, raw, fresh, quality food-based skincare range because there simply wasn’t a product this good anywhere on the market. The most important aspect of the Okana range is the quality of our ingredients. Just like the food we eat, the health of our skin is also dependant on the ingredients we put on it. The better the quality, the more nutrients our skin receives.

My focus on fewer food-based ingredients in higher concentrations delivers ‘kitchen-inspired’ skincare solutions that are safe, gorgeous and effective.

I am proud to say that Okana is New Zealand-owned and operated. My labels are easy to read, and the ingredients are easy to understand.

Okana is real food made beautiful.

Vibs Amin
Founder of Okana Skincare

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If you place your order on a business day (Monday – Friday) we’ll process it within 48 hours.

Orders made over the weekend or on a public holiday, we’ll process it the following business day.

Please make sure you supply us with your full and correct shipping address. Should you enter the wrong address, please contact us as soon as possible.

How much does shipping cost?

New Zealand Free 2 - 4 working days
Australia $15 5 - 10 working days

Okana is not responsible for any shipping problems and shall not be held liable for any "reasonable" delay beyond our advertised delivery time-frames.

What if my order hasn't arrived in the estimated time?

Please note that our shipping guidelines are based on the estimated time of arrival from the dispatch date, not the date your order is placed. Please be advised that our delivery time guidelines are based on business days, which only includes Monday - Friday and excludes public holidays. Please check your confirmation email to confirm your delivery address was correct. If you have further issues with delivery of your item you can contact us.

How to track your parcel in New Zealand:

You’ll find your tracking number in the dispatched email. Enter this tracking number at www.posthaste.co.nz/tracktrace.html#ABarCode

1. What is your policy on animal testing?

Okana do not test on animals and do not ask others to do so.

2. Who formulates your products?

All of Okana formulations are made by our in-house team of bio-chemists and materials-chemists in our own lab.

3. Who manufactures your products?

All of Okana products are manufactured in house as per order basis. All orders are produced fresh, handmade in small batches to maintain freshness and its quality.

4. Do you avoid controversial or harmful ingredients in your formulations?

At Okana, we like to treat our skincare products the same way you like to treat your food. i.e. all Okana products are free of parabens, sulphates, mineral oil, methylchloroisothiazolinone, methylisothiazolinone, animal oils, coal tar dyes, formaldehyde, mercury, oxybenzone. Our promise to you, If you can not put in your mouth, we will not include it in our product. If you have questions about any ingredient that we use, please reach out to us here and we will provide a response.

5. Are Your Products Vegan?

Yes all of them. We genuienly believe in animal welfare and being environmental friendly. We do not test our products on animals, nor use their by-product as our ingredient.

6. Are your products Suitable for Pregnant or Breastfeeding Women?

Yes absolutely. We will never use any questionable ingredient that can harm your body in long-term. All our products are made from 100% natural edible ingredients.

7. How Do I Store Your Products?

We recommend storing all of our products in a cool dry place away from direct sunlight. Refrigerating our products will not enhance their longevity. We suggest using all products from Okana within 6 months.

8. What is the Expiry Date of Your Products?

The shelf life of our products is 12 month, but we generally suggest using any products from Okana within 6 months of opening. This ensures the freshness and quality of our ingrdients.

9. Can You Recommend Products for My Skin Concerns?

Of course, we would love to help! You can submit an inquiry on our contact page and be sure to let us know what products you’re currently interested in, your primary skin concerns, and your currently daily regimen (if you have one).

10. Can You Send Me Samples?

We currently have no sample sizes, but we are working on it! Stay tuned for future opportunities to sample our products ❤.